CUSTOMER SUPPORT

We are ready to support you!

At Memotec, we consider customer support as center to our business. We understand Telecom Operator’s business, and we know response-time, expertise, and efficient and accurate support is critical for your business.

Therefore, we have build an extensive experienced team of senior network experts which are ready to help and support you, 24 hours a day, 7 days a week, worldwide. We have strategically located network experts in each of your time zone area, co-located to our regional Sales Office. In addition, those regional experts are centrally managed from Memotec’s HeadQuarter offices, who provides overall coordination, and backup 3rd level expertise through our Center of Excellence [CoE] team (COE@memotec.com).

We are able to provide you with a comprehensive and rich customer support experience, prior to your purchasing decision (network design, solution analysis, network optimization, technical expertise), during network deployment (training, on-site assistance, network installation), and after during the operational life of the equipment (customer service programs, 24H customer support).

We also have available in-depth training programs and a comprehensive Customer Service package. We are ready to serve you! Contact us to find out how you can take advantage of our Programs.

Please, contact us at Tel: +(1)-514-738-4781 or email-us at:

For emergency, please ,call: (+1) 514-738-4781 [Press “1”]